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Infrastructure & Operations

Infrastructure and Operations (I&O) manages the ITS data centers and provides around-the-clock support for ITS business computing activities. I&O also supports the infrastructure for the campus desktop computers and maintains the infrastructure for the operating systems for non-research ITS servers and for disaster recovery and business continuity activities for ITS.

The Infrastructure & Operations division includes these units:

  • Open Systems
  • Identity Management
  • Control Center
  • Middleware
  • Data Center Operations
  • Enterprise Operations
  • Enterprise Database Administration

• FACTS & FIGURES •

4.7 petabytes

of backup data on tape managed by ITS

448 applications

utilize the CloudApps service

15,283 Onyens

created between
April 2015 – April 2016


1,241,386
SSO Sakai logins in April 2015
12,004
devices monitored by the Operations Center

24/7 network and security
monitoring provided by the Control Center


623,456

inbound email messages delivered

8,860,410 inbound
email messages per day

93%

of inbound messages filtered for safety


2,451,898
subscribers
18,049
email lists

93,350 Lync/Skype sessions per month